Local Wallet
bKash, Nagad, and Rocket—these three names are most used in Dhaka; many choose bKash for quick transfers
bKash, Nagad, and Rocket—these three names are most used in Dhaka; many choose bKash for quick transfers
App or browser, both easy; the heybaji App makes the menu understandable on small screens
Use 8 characters or more; do not use birth date and 1234 together
Usually finishes in 3 steps; in busy times it may take more than 12 minutes
After registering, verify your profile; keeping the name and number correct at once reduces later hassles
During login, verify address and device match; if there are two wrong attempts on one device, reset the password
A separate wallet is better for personal use; it keeps transactions in one place
Take a screenshot of each transaction's reference; proof can be kept in 30 seconds
First time, make two small transactions to see; it reduces the risk of sending to the wrong number
3G signal works, but if Wi-Fi is unstable and loading stalls, refresh the page
Keep wallet PIN private; support team never asks for PIN
In some areas, traffic is heavy in the afternoon, so transactions during off-peak times get faster responses
Buttons may be slow in older versions; updates make the screen look cleaner
Check the balance before and after the transaction; this 1-minute check prevents mistakes
bKash number is correct
Nagad account active
Rocket PIN not at hand
One transaction at a time
Save screenshot
Refresh at the right time
Sent to wrong number
Using unknown WiFi
Share PIN
Starting with bKash and Nagad didn't even take 5 minutes; the instructions were very clear
Rifat, Dhaka
Mehedi, Chattogram
Sabina, Khulna
bKash is the most well-known, followed by Nagad and Rocket
Refresh once, then wait 2 minutes; if needed, take a screenshot and send to support
Yes, even on small screens the menu is clear; in the heybaji App, 244+ titles are visible
First. Newcomers Guide Check then align login and payment steps